Respect, integrity, and trust are the core of coaching, and vital to our Schools business personality, reputation and values. Since opening the doors to International Coach Academy in 2001, we've invested in growing and nurturing a connected coaching community with real friendships and real networks.  We did this by never (ever) scraping contact information or buying mailing lists. Because for us, there's no value in having someone on our mailing list or in our community who didn't choose to be here.  So, instead, our approach has always been to create quality tools, resources and training and then open these up to our wider community and invite participation. As a student, graduate, or even just a visitor to International Coach Academy, you can be assured that any information you share with us will be treated with the highest of confidentiality.  It will never be shared, sold, or distributed outside ICA.

As a visitor to ICA

You are welcome to browse our blog and website strings attached.  It's only if you fill out a form on our website, that there's the possibility that your information will be stored in our mailing list.  We will only ever use it for the purpose and context in which it was shared with us, and you can unsubscribe or remove yourself at anytime.  

For example: If you visit our website and complete the Coach Development plan, then we'll do three things; Connect with you via email or phone with an offer to discuss this plan in more detail, send your our monthly CoachExpress newsletter (with tips and tools), store your plan with our student records should you decide to enrol in our training (this plan is one of the program outcomes).  

The databases we will most likely store your information in is a Mailchimp/Capsule integration (newsletter) or Bookeo (if you join a live class). You can unsubscribe yourself from any future contact at anytime. 

As a student or Graduate of ICA

If you are an ICA student or Graduate, we will have collected personal information for the purpose of enrollment, and then will also retain records of your academic achievements and portfolio creation. 

The databases used to faciliate your enrollment, and process payment, are industry recognised as being secure and as having high levels integrity (eg. Stripe and Chargebee)

The databases used to manage your student data are again secure and with high industry credibility (eg. Mailchimp / Capsule / Bookeo). Your learning and progress will be shared with you during classes, via email, and in the private forum.  Records of your portfolio outcomes, performance evaluations and class attendance must be retained for a minimum of 7 years (as required by our ICF Accreditation).   However, you can unsubscribe yourself from any future contact at anytime. 

Students will be invited to share their portfolios via our community blog.  But, again, this is permission based and you can request they be removed at anytime. 

As an staff member or Volunteer

As with our visitors, students and graduates, any information we collect for the purpose of your employment will be used only for that.  It will only be shared inside ICA where there is a business need (eg. payroll records with our payroll officer), and you can remove yourself from our communication lists and forums at any stage.

For further information, please don't hesitate to contact Sally Bridger (