Schedule Wisely...

Mentor Coaching and Observed Coaching are the only course areas that require you to register for a class.  This is so you can plan ahead, be suitably prepared for each session, and maximise the benefit and learning.  Dates and time are shown 6 months ahead and you can book 2 months ahead.  The faculty member attached to the class is a guide rather than a given (meaning they are subject to change). 

Change of session time..

We acknowledge that even the best laid plans sometimes need to be changed and this could result in you needing to cancel or reschedule a class.  Due to unexpected circumstances a class might even be missed.  This might be due to illness, double bookings, unexpected appointments, or even a change in study plans.  You are not required to provide a reason for adjusting your booking.

Students can directly reschedule or cancel a Mentor Coaching session via a link in the confirmation emails

- A fee of $50 USD will automatically apply to booking changes (regardless of reason)
- A fee of $75 USD will automatically apply to missed sessions (regardless of reason)

Note: The last thing we want to do is 'police' mentor coaching registrations. But, at the same time, it's our responsibility to make sure the booking system works equally and fairly for all students. These fees are not revenue generating. They directly cover the costs associated with schedule adjustments and administration. If you feel your reason for cancelling or not attending your session falls outside of the policy above, please contact us via for fee consideration.