Why is it necessary to register for Mentor Coaching?
Unlike regular classes and labs, Mentor coaching is capped at 10 students, with an opportunity for three (3) students to take on the role of coach in each sessions. Students must prepare for the role of coach, pre-recording a 10 min coaching conversation and then playing it within the session for faculty feedback and advice.
Cancellations and Variations
We fully understand that life can sometimes get in the way, or doesn't run as planned. For that reason, it's completely fine for you to cancel or vary your Mentor Coaching booking. However, a fee will apply. This fee acknowledges your accountability, the opportunity cost associated with holding your booking at the expense of another student registering, and the real time administrative costs associated with managing your cancellation or variation (eg. schedule changes, notifying faculty etc).
How to cancel or amend
There is a link in your confirmation email that will support you to cancel or amend your registration up until 7 days prior. Any adjustments within 7 days will need to be processed by support via support@coachcampus.com
Can a session be swapped?
As soon as you cancel a session, it will be re-opened for other students to take up this opportunity. If another student takes this session, then the fee will not be charged.
Accountability Fee ($50 AUD)
A $50 AUD contribution will apply to all cancelled or varied sessions that are not taken up by another student. This contribution will be donated on your behalf to a charity invested in creating positive change in the world (as selected by ICA).
No shows
We understand that sometimes a situation might arise, that is unavoidable or unexpected, and it results in you missing your session. This could be due to illness, you had a work meeting, you got stuck in traffic, you couldn't get a sitter, or you just forgot (we're all human!).
Accountability Fee ($75 AUD)
If for any reason you fail to attend a session a contribution of $75 AUD fee will apply. This contribution will be donated on your behalf to a charity invested in creating positive change in the world (as selected by ICA).
Please do not ask our support team to waive these fees or adjust this policy.
The terms of booking are available to all students prior to registration and must be read and agreed to at that time. Each student is therefore responsible for adhering to this policy. Please do not ask our support team to remove or adjust the fee, as doing so would be asking them to act outside the agreed policy.