and Context:

ICA is committed to the creating and maintaining a teaching, learning and social environment that provides equal access to students with a disability in an environment that values diversity, is free from harassment and unlawful discrimination and promotes equality of opportunity. This policy outlines the measures we have in place to ensure this outcome.


This policy applies to students, graduates, ICA staff and volunteers.


Disability - is defined very broadly under the Australian Disability Discrimination Act 1992 as any physical, sensory, neurological, intellectual, psychiatric or learning disability, and includes physical disfigurement, the presence in the body of disease-causing organisms and total or partial loss of part of the body or a bodily function. It also includes a temporary, permanent, current, past or future disability, and chronic health conditions which may not commonly be considered disabilities.


As a school we are open to conversations around how we can best support students’ needs.  Program variations or customisations require a preliminary one on one learning review with the ICA Training Director, where personal circumstances, possibility and opportunity will be discussed.  A customised learning access plan will then be offered, considering the requirements of the person as balanced against the costs and benefits of making adjustments.

Course Adjustments are made on a case-by-case basis, and may include:

  • Individual orientation
  • Extending program membership at no cost to allow for greater flexibility, and personalised pace of study
  • Deferring an existing course
  • Transferring to a different, more suitable course
  • Flexibility with assignment deadlines
  • Participation flexibility (e.g. remove the requirement to have the camera on during zoom classes)


All information provided to us in the course of supporting a student with disabilities is kept strictly confidential and only shared with Trainers and Support staff with permission.


The implementation of this policy is the responsibility of all staff and students of the International Coach Academy.

School Responsibilities

  • People with a disability will be encouraged to apply for positions at the Academy. All recruitment and selection processes will be inclusive of the requirements of people with a disability.
  • ICA will apply the principle of reasonable adjustment to remove barriers to participation in work or study by people with a disability
  • ICA is responsible for creating a climate in which students and other staff are encouraged to discuss issues arising from the impact of the disability on their studies or work

Staff responsibilities

  • Enrolment staff will consult prospective students on any potential support requirements arising from a disability
  • Faculty are expected to undertake professional development activities to gain knowledge, skills and awareness of disability issues and potential support requirements of students
  • Faculty and Support staff will assist in the implementation of Learning Access Plans
  • Faculty and Support staff will implement all the reasonable adjustments stipulated in the Learning Access Plan

Student's Responsibilities

  • Prospective students with a disability are required to familiarize themselves with the inherent requirements of their chosen program before enrolment.
  • Enrolled students with a disability are required to inform ICA Support of any support they may require.
  • Prospective and Enrolled students with a disability have the right to not declare their disability, however implementation of reasonable adjustments to the course or program is only possible if the student declares the nature of their disability

Our Promise

It is the right of the school (ICA) to determine the extent or nature of support we are able to offer enrolled students. If for any reason it is determined that we are unable to adequately meet a student's support needs, we will refund the student as per the Learning Guarantee.

In the event that this should transpire the student will be certified for any coach training hours they have completed and be supported to find alternative education options.