Purpose and Context
We appreciate that coach education is a considerable investment of time, money and energy and we thank you for taking the leap of faith. The full program curriculum, tools and resources you will need to complete your studies will be released to you at the time of enrollment (vs dripping it throughout your membership) so that you have full context and participation flexibility. It can take a few weeks to get up and running and become confident within the online learning space. But, if you find that our training is not a good for your learning style, or is not aligned with your expectations, you have the option to withdraw with a 90% refund of the program fees. The balance of your fees (10%) will be retained to cover the administrative costs associated with your enrollment.
Eligibility for students who have paid their fees in full
To withdraw and be refunded fees paid (less a 10% administrative fee) you must meet the following criteria:
attended an orientation call
attended a combination of at least 5 labs or classes (so that your decision is informed).
apply for the refund within 45 days of your enrollment date (withdrawals outside of 45 days are not possible).
follow the formal withdrawal process by using the Enrollment Variation Application
Eligibility for students with payments outstanding
If fees paid at the time of withdrawing do not equal the 10% administration requirement, then a one time invoice will be issued. Upon receipt of this payment, all future payments will be cancelled.
If fees paid at the time of withdrawing are in excess of 10% of the total tuition, then all fees above the 10% requirement will be refunded and future payment will be cancelled.
With both of the above scenarios the following criteria must be met
** ICA does not refund fees based on change of mind or personal circumstances.