Why is it necessary to register for Observed Coaching?

Observed Coaching is progressive learning and takes place as a series of sessions. This course area sits inside the final performance evaluation and is designed to prepare students for their Oral Exam. By the time you complete Observed you should be consistently demonstrating coaching as measure by the ACC indicators (Level 1) or PCC markers (Level 2). Students must plan ahead for these sessions, pre recording coaching conversations and then playing the recording within the session for faculty feedback and guidance.


Eligibility to attend 

  • All classes and labs must be complete  
  • All Portfolio work and learning tasks must be complete
  • Students must be prepared and able to submit their oral exam within 4 weeks of completing observed. 
  • Fees must be paid in full

Series Cancellations and Variations

We fully understand that life can sometimes get in the way, or doesn't run as planned. For that reason, it's completely fine for you to cancel or vary your Observed Coaching series. However, a fee will apply. This fee acknowledges your accountability, the opportunity cost associated with holding your booking at the expense of another student registering, and the real time administrative costs associated with managing your cancellation or variation (eg. schedule changes, notifying faculty etc). 


How to cancel or amend 


There is a link in your confirmation email that will support you to cancel or amend your registration up until 7 days prior. Any adjustments within 7 days will need to be processed by support via support@coachcampus.com 


Can a session be swapped? 


As soon as you cancel a series, it will be re-opened for other students to take up this opportunity.


Accountability Fee ($250 AUD)


If you have held this series for more than 24 hours a fee of $250 AUD will apply. This contribution will be donated on your behalf to a charity invested in creating positive change in the world (as selected by ICA).  This must be paid before you can rebook another series. 


** If you have held this series for less than 24 hrs, or it is taken up by another student, a fee will not apply.


No shows for a single session


We understand that sometimes a situation might arise, that is unavoidable or unexpected, and it results in you missing an allocated session.  This could be due to illness, you had a work meeting, you got stuck in traffic, you couldn't get a sitter, or you just forgot (we're all human!).  


Making up the missed session

 

It is not possible to 'make up' the session on another day or time. Instead, your session recording must be emailed to support@coachcampus.com and will be reviewed outside of class time.    Submit Your Missed Session (fees apply)


Accountability Fee ($125 AUD per missed session)


A fee of $125 will apply to every missed session. This fee is covers the additional costs associated with having your session assessed outside of class time. This must be paid before you can rebook another series. 


** If you have held this series for less than 24 hrs, or it is taken up by another student, a fee will not apply.


Please do not ask our Support Team to act outside of this policy


The terms of booking are available to all students prior to registration and must be read and agreed to at that time. Each student is therefore responsible for adhering to this policy. Please do not ask our support team to remove or adjust the fee, as doing so would be asking them to act outside the agreed policy.