Why is it necessary to register for Observed Coaching?

Observed Coaching is progressive learning and takes place as a series of sessions. This course area sits inside the final performance evaluation and is designed to prepare students for their Oral Exam. By the time you complete Observed you should be consistently demonstrating coaching as measure by the ACC indicators (Level 1) or PCC markers (Level 2). Students must plan ahead for these sessions, pre recording coaching conversations and then playing the recording within the session for faculty feedback and guidance.


Eligibility to attend 

  • All classes and labs must be complete  
  • All Portfolio work and learning tasks must be complete
  • Students must be prepared and able to submit their oral exam within 4 weeks of completing observed. 
  • Fees must be paid in full

Series Cancellations and Variations

We understand that life can sometimes get in the way, or doesn't run as planned and that you might need to cancel a series or a session.  A fee will apply. This fee acknowledges your accountability, the opportunity cost associated with holding your booking at the expense of another student registering, and the real time administrative costs associated with managing your cancellation or variation (eg. schedule changes, notifying faculty etc). 


You will need to email support@icacoach.com



Accountability Fee for cancelling a series ($250 AUD)


If you have held this series for more than 24 hours a fee of $250 AUD will apply. This contribution will be donated on your behalf to a charity invested in creating positive change in the world (as selected by ICA).  This must be paid before you can rebook another series. 


Accountability Fee for cancelling a single session ($125 AUD per missed session)


A fee of $125 will apply to every missed session. This fee is covers the additional costs associated with having your session assessed outside of class time. This must be paid before you can rebook another series. 


No shows for a single session


We understand that sometimes a situation might arise, that is unavoidable or unexpected, and it results in you missing an allocated session.  This could be due to illness, you had a work meeting, you got stuck in traffic, you couldn't get a sitter, or you just forgot (we're all human!).  


Making up the missed session

 

It is not possible to 'make up' the session on another day or time. Instead, your session recording must be emailed to support@coachcampus.com and will be reviewed outside of class time.    Submit Your Missed Session (fees apply)



Please do not ask our Support Team to act outside of this policy


The terms of booking are available to all students prior to registration and must be read and agreed to at that time. Each student is therefore responsible for adhering to this policy. Please do not ask our support team to remove or adjust the fee, as doing so would be asking them to act outside the agreed policy.