It is not possible to reschedule for change of mind.
However, in the case of illness, or exceptional circumstances, you can request your sessions be cancelled or rescheduled. You have two options
Single Session
If you need to miss a single session, you can submit a recording prior and have it assessed outside the session. The session must be submitted the week of the session, and at least 24 hours prior to the day of the session. Written feedback will then be emailed to you. This is by application only. A non-negotiable fee of $150 USD applies.
Submit Session for private review
One or more sessions
If you need to miss more than one session, then you need to cancel from the series and book another series. A fee applies as follows:
- A fee of $100 USD applies to cancellations more than 60 days before the start date
- A fee of $250 USD applies to cancellations within 30 - 60 days before the start date
- A fee of $500 USD applies to cancellations within 30 days of the start date
How to cancel or amend a series
Email support@coachcampus.com
If for any reason you forget your session or fail to attend as scheduled (for any reasons) a contribution of $150 USD will apply. This must be paid before your graduation can be processed.
Disputing the Fee
Please do not ask our support team to remove or review the application of this fee, regardless of the reason. They will administer the cancellation, no show or change of mind as per the clear instruction above. If you feel you fall outside this policy, and would like to discuss this fee, please email the training director, Robyn Logan via support@Coachcampus.com